top of page

Operations Guru

My career began 12+ years ago on Chicago's west side, working to expand education and learning opportunities for children, young people, and families. 

 

Early on, I learned a truth that still guides my work today: good work can only go as far as its operations allow. Meaningful, long-term success relies on the intentionality of your systems, processes, and the people who steward them.

 

More than a decade later, I'm pleased to continue partnering with nonprofits and mission-minded organizations to build and maintain intentional behind-the-scenes infrastructure to support long-term impact.

Areas of expertise

Development Operations & Strategy
  • Processing gifts and charitable donations

  • Building, redesigning, and maintaining CRM donor databases

  • Tracking donor engagement, stewardship & prospect planning, and analyzing fundraising data

  • Coaching and supporting dev-ops team members to strengthen skills, build capacity, and grow in their roles​

  • Operationalizing new development strategies and initiatives, including building the systems, workflows, and processes that turn big-picture plans into day-to-day reality

Strategic Operations & Project Management
  • Developing and managing project plans that keep cross-functional teams aligned on scope, timelines, and deliverables from start to finish

  • Serving as a dedicated project management resource for teams that need structure and momentum without the overhead of a full-time hire

  • ​Configuring new software systems to align with your organization's specific needs​

People Operations & Strategy
  • Operationalizing people and culture practices to support a healthy, functioning team environment

  • Building and maintaining HR compliance processes to ensure your organization meets its obligations

  • Talent acquisition support, including developing recruitment strategies, managing applicant tracking and engagement, and maintaining applicant tracking systems​

My approach

My approach is rooted in intentional partnership. 

​

It's important to me to get to know your systems, processes, and people. I tailor my support to your unique needs and focus on the big picture to craft thoughtful systems and workflows. 

​

Most importantly, I work to ensure your organization is left in a better place with clear implementation of strategies to support your team's future growth.​

Why this niche?

Because my last decade working in the social sector has made it clear that your mission is too important to be overshadowed by back-end operations.​

​

Need support? Let's connect!

bottom of page